Terms of service

Terms of Service

OVERVIEW

This website is operated by GRIPP IT. Throughout the site, the terms “we”, “us” and “our” refer to GRIPP IT. GRIPP IT offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access the website or use our Services.

Any new features or tools added to the store will also be subject to these Terms. We may update or replace parts of these Terms by posting changes on this website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, territory, province or country of residence, or that you have provided consent for any minor dependants to use this site where legally permitted.

You may not use our products or Services for any illegal or unauthorised purpose or violate any applicable laws when using the Service.

You must not transmit viruses, malicious code or any other material that could interfere with the operation or security of the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or cancel Service where reasonably necessary, subject to applicable law and your statutory consumer rights.

Your content (excluding payment card information) may be transferred across networks and adapted to technical requirements. Payment information is handled through secure payment systems.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information provided on our website is accurate and current. However, information may occasionally contain errors, omissions or outdated material.

We reserve the right to correct or update information on the website where necessary.

SECTION 4 – PRICES AND SERVICE CHANGES

Prices for our products may change without prior notice.

We reserve the right to modify or discontinue products or parts of the Service, subject to any obligations we have for orders already placed and your rights under applicable consumer law.

SECTION 5 – PRODUCTS AND SERVICES

Products available through GRIPP IT may be offered exclusively online and may have limited availability.

Returns, refunds and exchanges are handled according to our Refund & Return Policy and applicable consumer law.

We make reasonable efforts to display product colours, images, descriptions, specifications and other information as accurately as possible. The appearance of colours may vary depending on your device or display.

We reserve the right to limit quantities, discontinue products or change product descriptions and prices where appropriate.

Nothing in these Terms excludes or limits any rights or remedies that cannot legally be excluded, including rights available to Australian consumers under the Australian Consumer Law.

SECTION 6 – BILLING AND ORDER INFORMATION

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including suspected fraud, unauthorised transactions, pricing errors or orders that appear to have been placed for unauthorised resale.

If we change or cancel an order, we may contact you using the email address, billing information or other contact details provided with the order.

You agree to provide current, complete and accurate purchase, billing, delivery and account information so that we can process your order and contact you where necessary.

For information about returns and refunds, please review our Refund & Return Policy.

SECTION 7 – OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not directly control.

Your use of third-party services may also be subject to the terms and policies of those third parties. You should review their applicable terms before using their services.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that are not operated by GRIPP IT.

We are not responsible for the content, accuracy, policies or practices of third-party websites. You should review the policies and terms of third-party websites before entering into transactions with them.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit comments, feedback, suggestions or other content to us, you agree that we may use such material where permitted by law and subject to applicable privacy and intellectual property rights.

You must not submit unlawful, abusive, defamatory, obscene, fraudulent or misleading content, malicious software, or content that infringes the rights of another person.

You are responsible for the accuracy and legality of content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission and our handling of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges or delivery estimates.

We reserve the right to correct errors, update information or, where legally permitted, cancel an affected order. Nothing in this section limits your rights under applicable consumer law.

SECTION 12 – PROHIBITED USES

You may not use the website or its content:

  • for any unlawful purpose;
  • to violate applicable laws or regulations;
  • to infringe intellectual property or other legal rights;
  • to submit false or misleading information;
  • to upload or transmit viruses, malware or malicious code;
  • to collect personal information unlawfully;
  • to spam, phish, scrape or interfere with the operation or security of the website; or
  • for any other activity prohibited by applicable law.

We may restrict or terminate access to the Service where these conditions are violated.

SECTION 13 – WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that access to our website will always be uninterrupted, timely or error-free.

To the maximum extent permitted by law, GRIPP IT will not be liable for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded or restricted, including rights under the Australian Consumer Law.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify GRIPP IT and its officers, employees, contractors and service providers against claims arising directly from your unlawful use of the Service, your breach of these Terms, or your infringement of the rights of another party.

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or by us.

You may stop using the Service at any time. We may restrict or terminate access to the Service where these Terms are materially violated, subject to applicable law.

Rights and obligations that arose before termination will continue where legally applicable.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of the Service.

Our failure to exercise or enforce a provision of these Terms does not constitute a waiver of that provision.

SECTION 18 – GOVERNING LAW

These Terms and the operation of GRIPP IT are governed by the applicable laws of Austria, subject to any mandatory consumer protection laws and rights that apply to customers in their place of residence.

For customers in Australia, nothing in these Terms is intended to exclude, restrict or modify rights or remedies available under the Australian Consumer Law.

SECTION 19 – CHANGES TO THESE TERMS

You can review the current version of these Terms on this page.

We may update these Terms from time to time by publishing the revised version on our website. Changes will apply from the date they are published, subject to applicable law.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Email: info@grippit.net

Business information:
GRIPP IT
Operated by Andrea Felcser – Sole Proprietor
Kasernenstraße 7A/8
7000 Eisenstadt, Burgenland
Austria
VAT Number: ATU80541102